FAQ (Frequently Asked Questions)

General Questions

Is a preliminary visit necessary before undergoing treatment?
Yes, a preliminary visit with our doctors is essential to assess your skin's condition, discuss your expectations, and create a personalized treatment plan.
How can I book an appointment?
You can book an appointment:
  • By phone
  • By email
  • Through the contact form on our website.
Is it possible to cancel or reschedule an appointment?
Yes, we ask that you notify us at least 48 hours in advance to allow us to best reorganize our schedule.
Is it possible to have an aesthetic medicine consultation before deciding on a treatment?
Yes, we offer a medical consultation to help you choose the most suitable treatment for your needs.
What payment methods do you accept?
Accettiamo pagamenti tramite:
  • Credit or debit card
  • Bank transfer
  • Cash
Do you offer payment plans or financing?
Yes, it's possible to request an installment payment plan for certain treatments. We'll provide you with all the details during your consultation.

Specific treatments

What does botulinum toxin (Botox) treatment involve?
Botox is a purified toxin that's injected into the facial muscles to reduce dynamic (expression) wrinkles. It works by relaxing the muscles, giving a more relaxed and youthful appearance.
What are the benefits of hyaluronic acid fillers?
Fillers smooth out static wrinkles, restore facial volume (such as in the cheekbones and lips), and improve skin hydration, providing a fresh and natural look.
Is biorevitalization treatment painful?
The treatment involves micro-injections of hyaluronic acid and vitamins. It's generally well-tolerated, and if needed, we can apply a numbing cream to minimize any discomfort.
What are the differences between fillers and Botox?
- Botox: relaxes muscles and softens dynamic wrinkles.
- Fillers: fill static wrinkles and restore volume.
How long do the effects of an aesthetic medicine treatment last?
- Botox: 3-6 months
- Filler: 6-12 months
- Biorevitalization: 3-6 months
- Chemical peel: visible effects after 7-10 days
Do you offer treatments for cellulite or stretch marks?
- Radiofrequency
- Carboxytherapy
- Mesotherapy
Do you offer treatments for acne scars?
Yes, we offer laser treatments, chemical peels, and biorevitalization to improve skin texture and reduce scars.
What does a chemical peel treatment involve?
An acidic solution is applied to the skin to exfoliate and stimulate cell turnover, improving skin texture and tone.
Do you offer treatments for neck and hand rejuvenation?
Yes, with fillers, biorevitalization, and laser treatments, we can improve skin firmness and hydration in these areas.

Results and safety

How long does it take to see the results?
- Botox: 3-7 days
- Fillers: immediate results
- Chemical Peel: visible results after about a week
Are there any side effects or risks after the treatment?
Common side effects:
- Mild redness
- Swelling
- Small bruises
These are temporary and typically subside within a few days.
Is it possible to have an allergic reaction to the products used?
Yes, but during your consultation, we'll assess your skin to choose the most suitable treatment.
How soon can I return to my daily routine?
You can return immediately after most treatments, with the exception of laser treatments or intensive peels which require 24 to 48 hours of downtime.
Is it possible to have multiple treatments in the same session?
Yes, some treatments can be combined in the same session.
Is it possible to have an aesthetic treatment if I am pregnant or breastfeeding?
Some treatments are not recommended during pregnancy and breastfeeding. We'll advise you on the safest options for your specific situation.
What should I avoid after a filler or Botox treatment?
- Avoid sun and UV lamps for 24-48 hours
- Avoid alcohol and strenuous physical activity for 24 hours
- Do not massage the treated area

Tips and maintenance

How can I maintain treatment results longer?
- Use appropriate skincare
- Avoid smoking and excessive sun exposure
- Undergo regular maintenance treatments
Which skincare products would you recommend to keep skin young?
We recommend:
- Gentle cleansers
- Moisturizers with hyaluronic acid and vitamins
- SPF 50 sunscreen
Is it true that Botox and fillers weaken the skin over time?
No, in fact, they stimulate collagen production and improve skin quality.
Is it better to start with preventive or corrective treatments?
Starting with preventive treatments helps to keep your skin youthful for longer.